Privacy Policy
Effective Date: November 21, 2024.
At Heintzelman Law PLLC, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your personal information. By engaging with our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following personal information to provide legal services and comply with regulatory requirements:
Personal Details: Name, address, email, phone number, and other contact information.
Case Information: Information you provide related to your legal matter, which may include sensitive or confidential details.
Payment Information: Billing address, credit card details, or other payment-related data.
Communication Data: Emails, phone call records, and SMS messages exchanged with our firm.
How We Use Your Information
Your information is used solely for purposes related to providing legal services and managing our relationship with you, including:
Providing legal advice and representation.
Communicating with you about your case or legal inquiries.
Processing payments and managing accounts.
Complying with legal obligations, court orders, or ethical standards.
Sending SMS notifications regarding case updates or other essential communications (only with your consent).
SMS Consent
By providing your phone number and opting into SMS communication, you agree to receive text messages related to your legal matters or our services. You can opt out of SMS communications at any time by replying “STOP” or contacting us directly. Standard messaging rates may apply.
How We Protect Your Information
We implement strict security measures to safeguard your personal and confidential information, including:
Secure servers and encrypted storage.
Restricted access to client data within our firm.
Compliance with applicable legal and ethical obligations regarding data confidentiality.
Sharing Your Information
We will not sell, rent, or share your personal information with third parties except:
To comply with legal or regulatory requirements.
When working with service providers (e.g., court filing systems, experts) who are bound by confidentiality agreements.
With your explicit consent for other purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access or correct your information.
The right to request deletion of your data (subject to legal or regulatory retention requirements).
The right to opt out of SMS communications or withdraw consent.
To exercise your rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Heintzelman Law PLLC
4103 Parkdale Dr.
San Antonio, TX. 78229
storey@sbheintzlaw.com
210-816-6494